Returns & Exchanges

At Militido Watches, we stand behind the craftsmanship of our timepieces and offer a 30-day return policy for unused items in their original packaging. We strive to ensure every customer is completely satisfied with their purchase or provided with a seamless exchange process.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and the appropriate return shipping address.

2

Prepare the Package

Carefully pack the watch in its original presentation box, ensuring all protective films, manuals, and warranty cards are included to avoid restocking fees.

3

Ship the Item

Send the package using a trackable shipping service; we recommend purchasing shipping insurance as Militido is not responsible for items lost or damaged during transit.

4

Inspection and Refund

Once our quality control team verifies the watch's condition, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing